Wow. This is an unbelievable response from Microsoft support :
The 2008 version of Powerpoint does not correctly support several of our 3rd-party fonts, including Agfa’s “Sacker” font, all of which worked just fine in Powerpoint 2004 for the Mac. When selected in the font menu Powerpoint 2008 displays them with a substitute/generic font that looks nothing like the selected font. This occurs without any warning or dialog box that a substitution has occurred.
Upon calling Redmond for help, Microsoft’s Mac Tech Support laughably told me after emailing them a bunch of sample files and enduring several long periods on hold that “the engineers writing the program decided no 3rd-party fonts were being supported in Office 2008 and that I could only use Microsoft fonts.” I find this hard to believe and wonder if this was just something he said to placate me. I hope that the issue is resolved in a forthcoming bug fix release so that we will not have to continue to keep Powerpoint 2004 around indefinitely.
We have the same problem here at Adobe: the Myriad Pro font used in our standard corporate template looks terrible in PowerPoint 2008 but looked fine in PowerPoint 2004.

That is NOT Myriad Pro! Good thing I use Keynote…
7 Comments
This explains so much. None of it good, though.
Sigh, and I still have yet to test FontCard with Office 2008.
Dear God. I do hope they fix this. What’s next ‘everything in Comic Sans???
It feels like Microsoft has a death wish don’t it?
As a point of clarification: I don’t actually think the MS support person knew what they were talking about: it HAS to be a bug. But its still an unbelievably arrogant and unsympathetic thing to tell a customer.
Hi Andrew. Have you seen any update on this from Microsoft?
Haven’t heard a word on this from Microsoft, but then I haven’t been paying a huge amount of attention.
The latest service pack fixed this issue. Huzzah.
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